Xbox one turns itself off


Dead Again, I need a Rez
I was playing with my my nephews on his xbox one and it just suddenly turned itself off, and wouldnt turn back on again.

Anyone had the same experience?


l33t g1bb0n
Staff member

Malfunction: Xbox One won�t power on

Another issue being reported by users is that the system won�t power on, or if it does it is for a limited time only and quickly shuts off. This could be the console itself, but more likely it is the power brick.

The first step is always to simply check to make sure everything is connected properly. Once that is done, the next step is to verify that your power brick is working properly. All Xbox One power bricks have a light on them to signify they are receiving electrical current. If you see a solid white or solid orange light, the power supply is working properly. If there is no light or it flickers, it needs to be replaced. Before you contact Microsoft though, try these quick fixes.
Make sure it is not the outlet you are connected to. Plug something else in, or try plugging the power supply into another outlet.
If the power supply isn�t receiving current, it�s defective and needs to be replaced. If you registered your console, you can order a new power supply online.
If the power supply is working but the Xbox One still isn�t powering up, contact Microsoft directly, as it may be a defect with the system.


Max Rincewind(eq)Caramon(wow)
Is the light a different colour on it that usual?It is usually green, mine went orange. I just unplugged it from the mains and plugged it back in again and it was fine.