After unplugging everything for an hour (and testing) then phoning ISP, then saying yes to their script for 15 mins.... we discovered there was a 'local' problem and no BB... cheers Virgin!
I meant to get on tonight (thank god for 3G!) I am hoping Virgin are eventually uprading the area network to 100Mb connections rather than them just being crap and digging up roads!
I'll (hopefully) be on tomorrow when my connection is back, but fingers crossed it went well tonight and I'll get in on a WvW group soon!
Q!