I'm with the general opinion here, it's not ground breaking, but it's fun, certainly not something I'd pay monthly for.
My pet hates in the game at the mo are:
1) Running the game and having to click to 7 crappy splash screens + intro movie
2) Loading screens that seem full of useful "HINT:" lines but only seem to flash at high speed through them all and stop on 'Press I for Inventory' or 'Press K for skills'
3) Network errors kicking me out the game every hour (which though I think could perhaps be a good thing)
Most useful thing I discovered at the weekend was double tapping the ' key made the chat window appear (why it needs double pressing I've no idea though)
Catching up in levels and hoping to bump into people and try a group out soon
The review though is pretty on the money for things it's done wrong